Alessandra Canella
Design Leader & Mentor
Alessandra is a design leader with 10+ years shaping product and service design across startups, scale-ups, and the public sector. Formerly Head of Design at Cazoo, MyTutor, and TPXImpact, she's known for translating business goals into clear direction for Tech and Design teams to drive growth, retention, and efficiency. Founder of Mega Mentor and Service Design-in', she brings a collaborative, pragmatic, and user-centred approach to every challenge.
Events
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talk Everyone
In-house Service Design - What, Why, How
Main Hall, Monday 17 November 18:00 - 18:35
Successfully embedding service design thinking in-house goes beyond hiring service designers. We will explore how different companies are doing it, and what are the risks, failures and successes to learn from.